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ApiWiseNetCore

Privacy Policy

At ApiWiseNetCore, we take your privacy seriously. This comprehensive policy explains how we collect, use, protect, and manage your personal information when you use our trading education services. Last updated: January 2025.

Information We Collect

We collect several types of information to provide and improve our educational services. When you register for our trading programs, we gather basic contact details like your name, email address, and phone number. We also collect information about your trading experience level to customize our educational approach.

Our website automatically collects technical information through cookies and similar technologies. This includes your IP address, browser type, device information, and how you interact with our learning materials.

  • Personal identification information (name, email, phone number)
  • Educational background and trading experience level
  • Payment information for course enrollment
  • Website usage data and learning progress tracking
  • Communication preferences and feedback

How We Use Your Information

Your information helps us deliver personalized trading education that matches your skill level and learning goals. We use your contact details to send course updates, market insights, and important announcements about our programs.

We analyze learning patterns to improve our curriculum and identify areas where students need additional support. This data helps us create better educational content and more effective teaching methods.

Educational Purposes

We may use anonymized student progress data to research effective teaching methods and develop new course materials. Individual student information is never shared in these research activities.

Information Sharing and Disclosure

We don't sell, rent, or trade your personal information to third parties. However, we may share limited information in specific circumstances to provide our services effectively.

We work with trusted payment processors to handle course payments securely. These partners only receive the minimum information necessary to process transactions and are bound by strict confidentiality agreements.

  • Payment processors for secure transaction handling
  • Educational technology platforms that host our learning materials
  • Communication tools used for student support and course delivery
  • Legal authorities when required by Thailand law

Data Security and Protection

We implement multiple layers of security to protect your personal information. Our systems use industry-standard encryption for data transmission and storage. Access to student information is restricted to authorized staff members who need it for educational support.

Regular security audits help us identify and address potential vulnerabilities. We maintain secure backups of educational data to ensure continuity of your learning progress even in case of technical issues.

Security Measures

SSL encryption for all data transfers, secure database storage, regular security updates, access controls, and monitoring systems to detect unauthorized access attempts.

Your Privacy Rights

Under Thailand's Personal Data Protection Act (PDPA), you have several important rights regarding your personal information. You can request to see what data we have about you, ask us to correct inaccurate information, or request deletion of your data.

If you want to stop receiving our educational emails, you can unsubscribe at any time through the link in our messages. You also have the right to restrict how we process your information or to receive a copy of your data in a portable format.

  • Access your personal data and see how it's being used
  • Correct inaccurate or outdated information
  • Request deletion of your data (subject to legal requirements)
  • Restrict or object to certain data processing activities
  • Receive a copy of your data in a structured format
  • Withdraw consent for optional data processing

Data Retention and International Transfers

We keep your personal information only as long as necessary to provide our educational services and comply with legal requirements. Student records are typically maintained for seven years after course completion to support transcript requests and continuing education needs.

Some of our educational technology partners are located outside Thailand. When we transfer data internationally, we ensure these transfers comply with Thailand's PDPA requirements and include appropriate safeguards to protect your information.

Retention Periods

Active student records: Duration of enrollment plus 7 years. Marketing communications: Until you unsubscribe. Website analytics: 26 months. Payment records: 5 years for tax compliance.

Cookies and Website Tracking

Our website uses cookies to enhance your learning experience and remember your preferences. Essential cookies help our platform function properly, while analytics cookies help us understand how students use our educational materials.

You can control cookie settings through your browser, though disabling certain cookies may affect some website features. We don't use cookies for targeted advertising, focusing instead on improving our educational content and platform performance.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify current students through email and post the updated policy on our website.

We encourage you to review this policy periodically, especially before enrolling in new courses or updating your personal information. The "last updated" date at the top of this page shows when the most recent changes were made.

Privacy Questions or Concerns?

Contact our privacy team for any questions about this policy or your data rights

Email: info@apiwise-netcore.com

Phone: +66 54 342 131

Address: หมู่ที่ 1 282/21 Phraeksa, Mueang Samut Prakan District, Samut Prakan 10280, Thailand

This privacy policy is compliant with Thailand's Personal Data Protection Act (PDPA) and international privacy standards. Effective date: January 15, 2025.